About Us


Susan has been a recognized leader in the life insurance brokerage industry for over 30 years. She started her career on the worksite marketing side of the business in 1988. In December 1996, when the Transamerica New Orleans branch office closed, Bill Hancock recruited Susan to work with him in building what is now Hancock Brokerage. In 2000, Susan entered a buy-out of Bill Hancock. Hancock Brokerage is an equity founding partner in a national marketing organization called AIMCOR. This partnership enhances our long-standing and strong carrier relationships and allows us to negotiate underwriting offers and strategize about product solutions. Susan’s dedication and passion for this industry is unwavering. Susie is a LILI Graduate, a member of NAIFA Greater New Orleans, the New Orleans Estate Planning Council, and New Orleans TOP 20.  She is currently serving on John Hancock’s Advisory Council.   She is Series 6 licensed with the Leaders Group. She resides in Metairie, Louisiana with her husband and six children.

Susan B. Cimini Brokerage General Agent/ CEO


Denise has over 30 years of experience in Advanced Life insurance case design.  She works closely with all the life insurance company marketing departments to make sure that she is bringing our producers the latest and most competitive products. Her strong work ethic, attention to detail and wealth of knowledge make her a huge resource to Hancock Brokerage producers.   Denise loves traveling, spending time with family and trips to the Gulf Coast!   She resides in Mandeville, LA with her husband.

Denise Joachim Case Design Specialist


Cindy has re-joined Hancock Brokerage as one of our New Business Case Managers. She has over twenty years in the life insurance industry, covering all aspects of the sale.   Cindy excels working directly with advisors, assisting them with case development, illustrations, point of sale, marketing and underwriting.  She strives to make your experience with Hancock Brokerage Life as efficient and transparent as possible, with a personable approach to a very meticulous business.  Cindy has made many great acquaintances during these years and is happy to see old faces, as well as new ones.  Her home is in Metairie, but she spends most weekends on the Gulf Coast.  Cindy is most proud of her two very special grandchildren, now back in Louisiana, and sees them as often as possible.

Cindy Mattingly Annuity & Case Design Specialist


Ashley joined Hancock Brokerage in 2007. She handles new business cases that stream in daily.  She works tirelessly pushing underwriters to review files, match requirements and pay cases!  Ashley does not push paper; Ashley makes sure that your client is getting the best offer.  If your client comes back with a rating, she goes back to the case design team to see if there is a better offer out there for your client.   Our company motto is to find the best solution for your client.  She lives it every day.

Ashley Fleischer New Business Case Manager


Misty joined Hancock Brokerage in the summer of 2021. She has been in the life insurance industry for 3+ years. She handles New Business cases along with Licensing. As she is pushing underwriters to complete cases, she is updating agents on the progress of their case. She also works diligently to get producers appointed on our Sure LC platform. Before coming to the insurance industry she worked at multiple stock market companies for over 7 years. When Misty is not at work she is spending time with her children, traveling to Michigan to visit extended family, or on a short weekend getaway.

Misty Caster New Business Underwriting/Licensing


Laura joined Hancock Brokerage in August 2021 and has insurance experience from having worked at Northwestern Mutual starting in 2003 in the investment department. She has a Bachelor of Arts degree in Marketing from Southeastern Louisiana University (SLU).  After taking time off to raise her daughters, she now does marketing and operations. Attention to detail is her strength and we’re happy to have her on our team.

Laura Clouate Operations/Internal Marketing


Denise joined Hancock Brokerage in March 2015. Her attention to detail makes her a true asset in handling your client’s ownership and beneficiary changes and policy review support. She also supports the new business team in an effort to facilitate the underwriting process along with assisting our Annuity Division President in the entire annuity process.

Denise Schindler Customer Service / Underwriting Support


Scott Steed comes to you with 17 + years of experience in the financial services industry.   Scott was a retail financial advisor and retirement planning specialist with a major investment firm before setting his sights on the explosive area of fixed and index annuity marketing.  His unique perspective of having “been in the shoes” of the financial professional, coupled with his expertise and knowledge of virtually all financial products makes him a valuable partner and resource for producers and their clients.  Scott ‘s passion lies in helping others see the value in fixed and index annuities.  Whether it be for “bulletproofing” a retirement plan or simply growing assets safely,  Scott will help tailor a plan to fit your clients’ needs.  Please reach out to Scott today to discuss your client!

Scott Steed Annuity Division – President


Kim is the newest member of our team, joining Hancock Brokerage in April 2022. She is responsible for digital content marketing and comes to us with over 15 years of experience in financial services marketing and digital customer experience/usability. When away from the office Kim enjoys cooking, traveling, and spending time with her husband and two girls.

Kim Severa Digital Content/Marketing Support


(504) 837-2300